Professional IT Assistance

IT Problems Solved.
Business Uninterrupted.

From network infrastructure to cybersecurity, we deliver expert IT assistance that keeps your business running smoothly.

Remote Support

Instant access

Cybersecurity

Threat protection

Cloud Solutions

Migration & setup

Infrastructure

Network & servers

How We Work

1 Choose a plan & checkout
2 We message you on your order
3 Discuss scope & requirements
4 Service delivered & confirmed

Secure & Monitored

PCI-DSS compliant

24/7 Support

Always available

Why Us

IT support that's actually reliable

We don't just fix problems — we prevent them. Our proactive approach means less downtime and more time focused on growing your business.

Rapid Response

Critical issues addressed within 30 minutes. No waiting.

Security-First

Enterprise-grade security practices and compliance standards.

Proactive Monitoring

We catch issues before they become problems with 24/7 monitoring.

Transparent Pricing

No hidden fees. Clear plans with predictable monthly costs.

Process

How It Works

From purchase to delivery in four simple steps.

Choose a Plan

Browse our service plans and select the one that fits your IT needs and budget.

Secure Checkout

Complete your one-time payment securely through our PCI-DSS compliant payment gateway.

We Message You

Our team messages you directly on your order page to discuss your requirements and scope of work.

Service Delivered

We deliver the IT assistance as discussed. Your satisfaction is confirmed before we close.

Highlights

What We Cover

Network Architecture

LAN/WAN design, VPN tunnels, enterprise routing

Endpoint Security

EDR deployment, threat detection, patch management

Cloud Migration

AWS, Azure, and GCP migration with zero downtime

Microsoft 365

Full M365 administration, Teams, SharePoint

Backup & Recovery

3-2-1 backup strategies and DR testing

Device Management

Remote configuration, optimization, monitoring

Compliance

HIPAA, PCI-DSS, SOC 2, GDPR readiness

Remote Access

Secure VPN, RDP, zero-trust platforms

Platforms & Technologies We Work With

Windows Server Linux macOS AWS Microsoft Azure Google Cloud Cisco Fortinet VMware Microsoft 365 Active Directory Terraform
Pricing

Simple, Transparent Pricing

Choose the plan that matches your needs. Upgrade anytime.

Quick Fix

One-time remote assistance for a single issue — virus removal, software install, or basic troubleshooting.

$9.99 one-time
  • Single issue resolution
  • Remote support session (up to 1 hour)
  • Virus & malware removal
  • Software installation help
  • Email support for follow-up questions
  • Multi-device support
  • Ongoing monitoring
  • Priority queue access
Get Started

Assist

Flexible remote IT assistance for minor technical issues, quick fixes, and short troubleshooting sessions.

$12.99 one-time
  • Resolution for one or two minor issues
  • Remote support session (up to 45 minutes)
  • Basic virus & malware scan
  • Software installation or setup help
  • Device performance quick check
  • Email support for follow-up questions
  • Single device troubleshooting
  • Basic system cleanup
  • Business hours support (9am–6pm)
  • Standard support queue access
Get Started

Starter

Affordable monthly support for individuals who need occasional help with their devices and software.

$29.00 one-time
  • Up to 3 support requests per month
  • Remote desktop assistance
  • Email & chat support
  • Software troubleshooting
  • Basic security scan
  • Business hours support (9am–6pm)
  • Remote network configuration
  • Priority queue access
Get Started

Compare all plans in detail →

FAQ

Common Questions

How quickly can you respond to urgent IT issues?

Enterprise plan guarantees 30-minute response. Professional provides priority under 2 hours. Essential offers same-day during business hours.

Is all support provided remotely?

Yes. All our services are delivered 100% remotely via secure screen-sharing, remote desktop tools, and virtual communication channels. No on-site visits needed.

What happens after I purchase a plan?

After payment, our team will message you directly on your order page within one business day. We'll discuss your requirements, confirm the scope of work, and then deliver the service.

Can I switch plans later?

Absolutely. Upgrade or downgrade anytime. Changes take effect at the start of your next billing cycle with prorated adjustments.

View all FAQs →

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Join businesses that trust AssistIT Today for reliable, professional IT support.